Help & Support
We're here to help you track your child's bus.
Email support
support@eleven22spx.com
Frequently asked
How do I start tracking my child's bus?
Sign in with the email and pairing code your school provided. Once paired, your child's bus appears on the map automatically.
I didn't get a pairing code.
Pairing codes are issued by your child's school, not by BusRadar. Please contact your school's office and ask them to send (or re-send) your invite.
The bus says “not started.”
This means the driver hasn't begun the route yet. The bus is shown parked at its depot until it sets off, then it moves in real time.
Can my partner track the same bus?
Yes. From Settings → Share tracking, the primary parent can invite up to two trusted contacts, who'll receive their own access by email.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your login and revokes your access.